Word Crack Privacy Policy

Effective Date: October 8, 2026

Last Updated: October 8, 2026

Snapshotz Development, operating Word Crack (“we,” “us,” or “our”), respects your privacy. This privacy policy explains how information is handled when you use the Word Crack mobile application (the “App”) on iOS or Android.

Word Crack is a casual word puzzle game where players drag across a letter board to form words. The App includes solo play, daily challenges, multiplayer rooms, optional ads, optional notifications, game stats, settings, and in-app feedback.

Important note: This policy is a plain-English draft and is not legal advice. Before publishing, you should confirm the final wording, contact details, governing law, children’s privacy approach, consent flows, App Store privacy labels, and Google Play Data Safety answers with a qualified lawyer.

1. Information We Collect

1.1 Information You Provide or Create in the App

• Display name and emoji: Used to identify you in multiplayer rooms, invites, and leaderboard features.
• Gameplay information: Scores, words found, submitted words, rankings, results, daily challenge completions, and other game progress needed to operate solo, daily, and multiplayer features.
• Feedback and support content: If you submit feedback through the App, your message and any information you choose to include may be processed by Wiredash to help us investigate bugs, crashes, and support requests.

1.2 Information Stored Locally on Your Device

The App uses local storage, including SharedPreferences or similar device storage, to save gameplay progress and preferences. This may include:

• Best score, lifetime words found, word stats, recent solo round scores, solo result snapshots, and active round snapshots.
• Sound, music, effects, and haptics settings.
• Round duration, grid size, minimum word length, and profanity setting.
• Display name, emoji, current multiplayer room ID or room code, recent opponents, and last room invite.
• Daily challenge completions and daily reminder settings.
• Whether certain prompts have been shown, such as tutorial, notification, daily reminder, and ad tracking prompts.
• Ad cadence state, such as whether interstitial ads are unlocked, rounds since the last interstitial, foreground time since the last interstitial, and the last interstitial timestamp.

Local data generally stays on your device unless you clear app data, uninstall the App, or use an in-app clearing option if one is available.

1.3 Information Collected Automatically

• Firebase Authentication: Used for anonymous or authenticated player identity for multiplayer and backend features.
• Firebase Analytics / Google Analytics for Firebase: Used to understand gameplay and improve the App. Events may include round_started with mode, tier if applicable, grid size, and round duration, and round_finished with mode, tier if applicable, score, words found, player count, and rank. We use this gameplay analytics data to improve the App, not to sell personal information.
• Firebase Crashlytics: May collect crash logs, error diagnostics, device information, app version, operating system, and related technical information to help us fix bugs.
• Firebase App Check: Helps protect backend access and reduce abuse.
• Google AdMob: May collect ad identifiers, device information, approximate location, IP address, ad interaction data, and related information according to Google’s policies.
• Wiredash: If you submit feedback, Wiredash may collect feedback content, screenshots, logs, device information, app information, and diagnostics as part of support.

2. Multiplayer Rooms and Backend Data

Word Crack uses Firebase Firestore to operate multiplayer rooms, invites, results, daily leaderboard features, and notification preferences.

Multiplayer rooms may contain room code, host player ID, room status, settings, dictionary version, board/seed/start/end times, createdAt, updatedAt, and expiresAt fields. Room player records may include display name, emoji, ready state, connected state, score, words found count, resultsSeen, non-loss streak, final rank, joinedAt, lastSeenAt, and leftAt. Room submissions may include player ID, submitted word, and submittedAt time. Room results may include final scoring summaries.

Players can create and join rooms using room codes, links, QR codes, or invites. Multiplayer scoring is casual and client-trusted. If a player leaves, the room may preserve their score and left status while others continue.

3. Daily Challenges and Leaderboards

Daily challenge completions may be stored locally on your device. If leaderboard features are available, the backend may store and display score, rank, game result information, and player identity or display information needed for the leaderboard.

4. Notifications

Notifications are optional. You can enable notifications for daily reminders and multiplayer invites. For invite notifications, the App may store notification preferences and a current notification token in Firestore under player records.

If a notification token becomes invalid, the App or backend may mark tokenAvailable or notificationsEnabled as false. You can disable notifications through the App settings where available or through your device settings.

5. Advertising and Tracking Consent

The App may show rewarded ads and interstitial ads. Rewarded ads are optional and may be used for features such as viewing all possible words or viewing missed daily puzzles. Interstitial ads are limited to single-player gameplay and unlock only after gameplay milestones, such as reaching 150 lifetime words found.

On iOS, the App may show Apple’s App Tracking Transparency prompt before the first ad load where required. Google AdMob and related services may collect and process advertising data according to Google’s policies. Test ads are used in non-release builds.

6. How We Use Information

We use information to:

• Provide solo play, daily challenges, multiplayer rooms, invites, scores, results, and leaderboard features.
• Save your settings, progress, and gameplay preferences.
• Send optional daily reminder and multiplayer invite notifications.
• Show and measure ads, including rewarded and interstitial ads.
• Understand gameplay analytics and improve the App.
• Collect feedback and provide support.
• Diagnose crashes, fix bugs, protect backend services, prevent abuse, and comply with legal obligations.

7. Sharing Your Information

We may share information with:

• Backend, analytics, crash reporting, notification, ad, and feedback providers: These providers help us operate the App, store multiplayer and leaderboard data, send notifications, measure gameplay, display ads, diagnose issues, collect feedback, and protect our services. These providers may include Firebase, Google Analytics for Firebase, Firebase Cloud Messaging, Firebase Crashlytics, Firebase App Check, Google AdMob, and Wiredash.
• Other players: Multiplayer rooms, invites, and leaderboards may display limited gameplay and display information, such as your display name, emoji, score, rank, ready state, and game results.
• Legal authorities: If required by law or to protect rights, safety, security, or the integrity of the App.

We do not sell personal information.

8. Data Retention and Deletion

Multiplayer rooms are deleted when the last live human player leaves a room, where the App can complete that cleanup. A scheduled Firebase Cloud Function also runs every 24 hours and deletes stale rooms whose updatedAt time is older than 1 hour, including known players, submissions, and results subcollections. A room TTL expiresAt field may also exist as backup cleanup.

Local data remains on your device unless you clear app data, uninstall the App, or use an in-app clearing option if one is available. Notification tokens may be disabled, removed, or marked unavailable when invalid. Analytics, diagnostics, advertising, feedback, and support information may be retained by third-party providers according to their retention practices and legal obligations.

To request deletion of backend data associated with you, contact us at support@snapshotzdev.com. We may need information from you, such as your player ID, display name, room code, or other details, to locate the relevant records.

9. Children’s Privacy

The App is a casual word game and is not intended to knowingly collect personal information from children under the applicable age threshold in their region without required consent. If you believe a child has provided personal information to us without appropriate consent, contact us at support@snapshotzdev.com and we will review and delete the information where required.

10. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information. You may also have rights related to consent, ad personalization, notifications, and tracking preferences.

You can manage notifications and tracking choices through your device settings. To request help with privacy rights or backend data deletion, contact us at support@snapshotzdev.com.

11. International Users

If you use the App outside of North America, information processed by us or third-party providers may be transferred to and processed in countries where data protection laws may differ from those in your jurisdiction.

12. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of significant changes by updating the “Last Updated” date.

13. Contact Us

If you have any questions about this privacy policy, contact us at:

• Email: support@snapshotzdev.com